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	Penni McLean-Conner Vice President, Customer Care NSTAR One NSTAR Way MS SUM-SW310 Westwood, MA 02090-9230 penelope_conner@nstaronline.com www.nstaronline.com

Integrys Group \| Duke Energy \| Rochester Gas & Electric City of Saskatoon \| NSTAR \| Public Service of New Hampshire Baltimore Gas & Electric Company Jericho Consulting, Inc. \| CIS Conference, Inc.